Server Sitters announced late Friday afternoon it would now be offering customer support in the French language throughout Canada. Server Sitters is a leader in outsourced web-hosting support, and will now be offering bilingual support services for web hosting companies
with services that are designed specifically to accommodate small and
large commercial web hosting companies with customers in need of fluent
French speaking representatives.
Montreal, Canada (PRWEB) December 08, 2012
Server Sitters
announced late Friday afternoon it would now be offering customer
support in the French language throughout Canada. Server Sitters is a
leader in outsourced web-hosting support, and will now be offering
bilingual support services for web hosting companies. The services
provided are designed specifically to accommodate small and large
commercial web hosting companies with customers in need of fluent French
speaking representatives.
Management understands that not maintaining a five star level of customer support means jeopardizing existing accounts.
Server Sitters
also understands how difficult it can be acquiring new clients. Now
with this expansion, customers will be able to maintain their client
base by providing the best service, while simultaneously dedicating more
time and energy towards increasing company revenue streams and growth.
Canada is steadily becoming a
multilingual society according to language statistics from the 2001
Census Bureau. Statistics reveal that while most people in Canada speak
English or French at home, one out of every six reported having a
native language other than English.
Server Sitters is making aggressive changes to cater to nearly 7 million French speaking citizens and residents of Canada.
Server Sitters CEO Adam Gallant
explained, "The continued expansion of our technical department clearly
demonstrates our commitment to simplifying our partner experience, and
offer more value to our growing client base with competitive pricing”
When new clients sign up for one of the various plans offered by
Server Sitters,
the support team gathers all the required information to maintain
support tickets, so the customer has no reason to think another company
is involved in handling support. This valuable service is provided at
extremely competitive rates, which helps web hosting companies
dramatically improve the level of customer support, and also improve the
bottom line, leaving more resources to grow.
At Server Sitters, the entire
support process is centered on specific requirements for each client.
Management understands that a web hosting operation is multifaceted as
well as unique, and this move to offer French speaking technical support
firmly establishes Server Sitters as an industry leader as 2013
approaches. Once the capable staff at Server Sitters begins supporting
clients, they adjust responses accordingly catering to the changing
demands of each situation.
Server Sitters is an elite
outsourced support provider specializing in hosting support for web
hosting companies in the U.S. & Canada that require efficient
help-desk support, live chat support and/or telephone support services.